The following terms and conditions apply to every order placed with Bandhini, through the website www.bandhinihome.com
Bandhini Home and bandhinihome.com are properties owned by SN Ventures
Prices are subject to change without prior notice. All prices for India are inclusive of all taxes. All prices for international deliveries exclude duty and all other port charges at destination.
All payments must be made online through this portal. Bandhini will not process the orders and cannot be held responsible, for payments made through any other mode, without the express prior consent of Bandhini.
Complete shipping information with the complete delivery address (postal address) must be given at the time of order placement.
Products marked 'in-stock' depart within 1 business day and are delivered across India in 6-7 days. International deliveries can take upto 10-12 days for delivery. We use Fedex as our primary delivery partner.
We will not be responsible for non-delivery of consignments on account of incomplete or incorrect addresses.
Duty and port charges at destination are to be borne by the customer.
Bandhini is not responsible for failure of delivery, loss or damage in transit or storage on account of the customer having given an incorrect or incomplete address or on account of failure to clear port and duty payments at destination in the given period.
Any demurrage charged by the Shipping Agency on account of the customer delaying the payment of Duty and Port charges, must be paid by the customer.
We reserve the right to make partial shipments.
Bandhini products are made using beautifully handcrafted elements. The products therefore are not guaranteed against fading, wearing or shrinkage. Professional dry cleaning is the only recommended mode of cleaning. All dimensions quoted should be considered approximate. We produce products in units of inches, and for the purpose of giving a value in centimetres, use a multiple of 2.5 for converting the units.
Fabrics, when viewed against light, cannot be guaranteed to be free of visible variations in ground texture, when so used.
All fabrics respond to changes in atmospheric conditions to some degree. It is reasonable to expect dimensional fluctuations of up to 5%.
Unauthorized use of our trademarks, logos or reproduction of official advertising layouts or designs is prohibited. Advertising, promoting or displaying our products or images related to our products or including our company name and/or proprietary brand names is prohibited without the prior written consent of HWPL.
Bandhini will sell its products according to the terms and conditions described herein, and are not obligated to adhere to the terms and conditions received from its customers.
All Bandhini designs are protected under the Copyright Act. The designs described in our price lists are the intellectual property of Bandhini.
All products are inspected carefully prior to shipment. Being handcrafted in nature, the elements in our products such as such as the fabrics, embellishments are naturally irregular and inconsistent.
Cancellations can be made within 24 hours of your purchase. In case you want to cancel after 24 hours of making your order, please follow the steps under Returns.
If you have a concern with your purchased product, please contact us within 48 hours of receipt of your shipment/product.
If you receivd the correct product, and there are no manufacturing defects - you may request a return of your product within 48 hours of receiving it. Bandhini Home will not bear the shipping costs associated with this kind of return.
If your product is defective or in poor condition, we will be happy to exchange it for you or accept it as a returned product..Bandhini Home will bear the shipping cost of the returned product / replacement product as the product exchange / return was because of a manufacturing defect. The replacement product may not be immediately available in our inventory and our team would take utmost care to ensure there is timely communication with the customer and that the time taken to replace / exchange a product is kept at a minimum.
In case of a product carrying a manufacturing defect or in case you received the wrong product we will also refund the amount if you wish to ask for a refund - refunds in this case are made within 10-12 working days from the closure of a case on email with the customer. Refunds would be made in the same method as the original payment. Online payments would be refunded via online refund and COD payments would be refunded via a cheque sent to your registered address.
Products are not returnable after 20 days from the date of invoice.
No return of merchandise will be accepted without prior written consent and shipping instructions from Bandhini. Unauthorized returns will not be accepted by Bandhini.
We supply all goods on the condition that our liability for any fault or defect in the quality, condition, description or fitness for any purpose is limited in amount to a sum not exceeding the purchase price of the particular goods purchased. In no circumstances whatsoever shall the company be liable for indirect or consequential loss or damage.